The sauce is non-refundable once label broken. Non-negotiable policy.
We are shipping a delicious product served in a glass bottle. We always take the extra precautions and care needed to ensure you will receive your order in a secure & timely manner. We also put our trust in the fine delivery service folks around the globe, however in the world of delivery breaks and damages may occur on occasion unfortunately.
If you need to report* any damaged goods that require replacement and/or have a new sealed bottle you wish to return for refund (shipping fees will NOT be refunded), please email your request to:
*Photo proof of damaged shipments required